December was a great month for Vacuum Cleaner Hospital of Chapel Hill. We serve customers for 70 miles around and appreciate the community support in this competitive retail environment.
VCH is a dealer approved vacuum cleaner warranty repair station for: Dyson, Miele, Eureka, Royal/Dirt Devil, Sanitaire. January is usually one of our busiest repair months so if you plan on bringing your vacuum in for repair, give us a couple of extra days to get it back to you. Look out for those Christmas tree needles as they can really clog your vacuum!
2011 had a lot of high points. We won the 2010 Small Business of Year from the Chamber of Commerce in January and then celebrated our 25th year in business in March. Thanks to several long term employees, our business continued to prosper and look forward to growing even more in 2012.
It's been just over a year since we started our customer loyalty program. Since that time, we've sent thousands of dollars of reward checks back to you, our customers. You may not know about this program or perhaps we haven't told you about it when you stopped in. The program is free and simple, we just have to get you signed up. When you accumulate 500 points ($1 = 1 pt.) you receive a $25 gift certificate in the mail. The great thing is, when you spend up to $500, we double the points the first time so you could get a $50 gift certificate in a short amount of time.
Another part of our business we just don't talk enough about is our central vacuum division, Central Vacuum Experts. Our fourth quarter was tremendous and this was a result of several factors. We have been participating in four home shows a year for several years, we do expert installation, we sell the best quality products and we actively seek more business through the local Home Builders Association and the Internet. We are a sponsor of the Green Home Builders of the Triangle (GHBT) and since central vacuums expel the least emissions of any vacuum on the market, they're considered 'green'.
We're very 'bullish' on 2012!
