Like our store name Vacuum Cleaner Hospital implies, we perform vacuum ‘medicine’ on a variety of patients. Vacuum Sales and Service have always been the bread and butter of the business, yet we’ve branched into other areas such as central vacuums and air purification over the years. When ‘hospital’ is part of your name, you must be able to handle whatever comes your way. That's where local knowledge, experience and a bit of vacuum cleaner wisdom are critical.
David Vandergriff, our service technician, is our longest term employee at over 22 years!
David is the most efficient and thorough vacuum ‘doctor’ that I’ve ever met and I’ve met plenty over the years. He takes great pride in his work and goes the extra mile cleaning up your vacuum cleaner. We’ve heard many times ‘I hardly recognize it’ when we’ve brought the customer’s vac out to the front for pick-up.
Since we are a certified warranty center for Dyson, Miele and Electrolux/Eureka, we see vacs that are relatively new but in need of warranty work and some vacuums that are over 50 years old. When you have the expertise in diagnostics and repair knowledge as long as David, you can see the key to our extremely low return rate. His efforts have produced more than 50,000 satisfied customers over the years (we average over 200 repairs per month). When you drop off your vacuum, you can rest assured it will be repaired properly or assessed as to whether it should be ‘laid to rest’ if it’s not worth repairing. Of course, we can always help you pick out a new vacuum if that is the case.
If you’re wondering how often you should have your vacuum visit the hospital for preventative service, we recommend every 1 - 2 years depending on usage. That way your vacuum cleaner can remain a part of your family for years to come.
